5 Best Online Doctor Consultation Web Apps For 2025

Published On February 6th, 2025 1749Communication

Want to build your own online doctor consultation apps to connect patients and healthcare providers? Here is a quick guide you must not miss

When it comes to finding an app for consulting with doctors, the options can seem overwhelming. 

To make things easier, we’ve put together a quick list of the top 5 apps for consulting with doctors, their features, pros, cons and usage pricing. 

Additionally, for business owners and hospital management, I’ll take you through a swift walkthrough of the steps to build virtual consultation platforms.

5 Best Web Apps For Online Doctor Consultation in 2025

The Top 5 Best Online Doctor Consultation Web Apps are 1. MFine 2.Practo 3.MDlive 4.Amwell & 5. Doctor 24/7 based on reviews, downloads, cost, features, etc.

1. MFine

Patients or people seeking medical advice can use MFine for a wide range of services including doctor consultations, online pharmacy, lab tests and health checkups. You need not worry about the authenticity of doctors in this app. MFine verifies every doctor who signs up for their services and you can get help across a variety of specialties. 

The reason I found this app quite convincing for the top of this list is its super-clean video quality, options to book appointments, and security of patient data when sharing medical and you can book appointments easily. 

Key Features of MFine

  • Wide Network of Doctors
  • Comprehensive Healthcare Services
  • Intuitive App Interface
  • AI-Powered Symptom Checker
  • Health Tracking Features
  • Personalized Health Plans
  • Secure Messaging
  • Online Consultations

Pros:

  • Easy access to specialists.
  • AI-driven diagnosis assistance.
  • Multiple health packages.
  • Seamless integration with diagnostic labs.
  • Free follow-up consultations.

Cons:

  • Limited availability in smaller towns.
  • Fewer options for international patients.
  • Some specialties have long wait times.

What is the pricing of MFine?

  • Online Doctor Consultation Starting Price: ₹199 for the first consultation.
  • Health Checks & Lab Tests
  • Discount: Up to 50% off on at-home health checks and lab tests
  • Six-Month Subscription
  • Cost: ₹2,000
  • Coverage: Includes up to six family members.
Ready to Build an On-prem Chat, Video, Meeting, Feeds + SIP Call APP?
  • Complete Source Code
  • Lifetime Data Ownership
  • Deploy on Own Server

2. Practo

Best for: Versatility in providing healthcare services

best online consultation app for doctors in india
Best Online Consultation App

You’ll find an extensive network of doctors and healthcare providers in the Practo app. You can consult with a doctor on this app and make sure your health check is done without having to travel miles to the doctor’s clinic or their hospital. 

As an online consultation app for doctors, Practo stands out from its competitors with few of its unique capabilities. You can search doctors based on location, specialization and reviews. Apart from this, you can also manage your health records on this app without any worries. 

Key Features of Practo

  • Extensive Network of Healthcare Providers
  • Diverse Range of Services
  • Doctor Search Functionality
  • Appointment Booking
  • Video and Chat Consultations
  • Health Record Management
  • Online Pharmacy
  • Health Tips and Articles

Pros:

  • Wide network of doctors.
  • Appointment booking for in-person visits.
  • Access to health articles.
  • Easy integration with healthcare providers.
  • User-friendly interface.

Cons:

  • Limited free consultations.
  • Some doctors charge higher fees.
  • Apps crash occasionally.

What is the pricing of Practo?

  • Monthly Plan: ₹3,000 (billed every 30 days)
  • Three-Month Plan: ₹9,000 (billed every 3 months)
  • Annual Plan: ₹35,000 (billed every year)

3. MDlive

free doctor consultation web app for android & ios
Secure Doctor Consultation App

MDlive is a reliable consultation app that has a huge list of board-certified doctors available to consult patients via video or phone calls. So what’s special about this app? It segregates how it offers its medical services to its users – primary care, urgent care and specialty consultations. 

Doctors are available even during off-hours on this app covering weekends and holidays. Besides core specialities, MD live also have licensed psychiatrists for behavioral therapy and dermatologists. 

Key Features of MDlive

  • Instant Access to Doctors
  • Wide Range of Medical Services
  • User-Friendly Interface
  • Secure Messaging
  • Prescription Refills
  • Medical Record Storage
  • Video and Phone Consultations
  • 24/7 Availability

Pros:

  • 24/7 telehealth access.
  • Virtual mental health support.
  • Insurance integration.
  • User-friendly experience.
  • Prescription services available.

Cons:

  • High consultation fees for uninsured.
  • Limited in-person visit options.
  • Availability depends on state regulations.

What is the pricing of MDlive?

  • Creating an account with MDlive is completely FREE. 
  • Appointment Cost: Could be as low as $0 with subscription plans.

4. Amwell

best app for online doctor consultation
Top Online Medicine App

Amwell is a telemedicine app that is owned by the American Wellness Corporation based in Boston, Massachusetts. The app is focused on care delivery backed by cutting-edge technology and industry experts. 

Whether it is in-person, virtual or automated care, Amwell focuses on delivering the utmost service with features like secure in-app messaging, prescription management, video consultations and medical file sharing. 

Key Features of Amwell

  • Diverse Network of Doctors
  • Comprehensive Medical Services
  • Real-Time Video Consultations
  • Secure Messaging
  • Prescription Refills
  • Medical Record Storage
  • Health Tracking Tools
  • Language Translation Services

Pros:

  • 24/7 access to doctors.
  • Wide range of specialties.
  • Accepts many insurance plans.
  • Mental health services.
  • Easy-to-use mobile app.

Cons:

  • Some specialists may have long wait times.
  • Consultation fees can be expensive without insurance.
  • Limited coverage in some rural areas.

What is the pricing of Amwell?

Amwell does not charge any kind of monthly subscription. However, when users need to book an appointment, charges may apply according to the consultation. 


5. Doctor 24/7

top online medical consultation application
Best Video Consultation App

Doctor 24/7 is a tele-consult app that has a big network of licensed doctors from the top cities across India. Be it any specialty, you can get into a consultation with them on the app along with a free consultation in the next 3 days. 

You can get doctors across 14+ specialities including General Physician, Child Specialist, Gynaecologist, Diabetologist and Dermatologist. The app is easy to access and free to use, making medical care available for people who would need assistance from where they are. 

Key Features of Doctor 24/7

  • Easy Access to Doctors
  • Urgent Care and Primary Care Services
  • Easy-to-Use Interface
  • Secure Messaging
  • Prescription Refills
  • Medical Record Storage
  • Video and Phone Consultations
  • 24/7 Availability

Pros:

  • Round-the-clock doctor access.
  • Fast response times.
  • Covers a variety of health issues.
  • Convenient for urgent care.
  • Prescription services.

Cons:

  • Limited specialization options.
  • Some countries are not supported.
  • Not all doctors are available instantly.

What is the pricing of Doctor 24/7?

It is completely free to download the Doctor 24/7 app. However, it implies membership plans for unlimited consultations.

So, these are the 5 online consultation apps that you can use for instantly connecting with a doctor for medical checkups and follow-ups. 

Now, if you have to develop an online consultation app, you may need to check the next section.


How To Create A Secure Doctor Consultation App Developement? 

In this section, I’ll walk you through the steps to build a secure online Doctor consultation app, how to do the actual coding, integrating high-quality features and also setting up the security features. Let’s break down each phase of development one by one. 

Step 1: Set Up Your Development Environment 

The basic requirement you need to start developing your app is an IDE (Integrated Development Environment). You’ll build your app on this software. In most cases, Android apps are built on Android Studio and for iOS you can use iOS. 

Now to track and manage the changes in the code, you can use version control systems like Git, Pub.dev or NPMS. You can also make your codes available on these platforms to collaborate with other developers and share your app for more development. 

Step 2: Backend Development

While developing the backend of your app, you’ll need to integrate a secure consultation API that will handle requests between the client and server. This API will also take care of the user authentication, appointment scheduling and secure messaging. 

Next up, you can set up a database with PostgreSQL or MongoDB to store user data, handle all the appointment records and medical histories securely. Now to make sure that your data is secure, you need to use OAuth 2.0 and JWT tokens to set up encrypted messaging and manage appointment scheduling. 

Step 3: Frontend Development

While you keep everything safe and sound at the backend, it is important to make sure that the front end is smooth and clean.  Once you set up the backend, you need to develop the UI of your online consultation app using frameworks like React Native or Flutter for cross-platform compatibility. 

During this stage, keep a focus on creating intuitiveness and responsiveness of the layout, so that your users will have a smooth user experience on any device (smartphones, tablets) they use. 

While all the basics of the frontend is set, use an API to fetch the data from the backend and display them on the frontend. 

Step 4: Integrate Key Features

Like the above step, you will need an API to integrate video conferencing capabilities into your app. You will simply use these APIs, install the necessary components and implement the features. 

Besides functional features like video calling, in-app messaging, screen sharing, file sharing and notifications. It is also important that you secure the entire messaging system when patients and doctors communicate with each other. 

While encryption is important, you’ll also need to make sure that your platform is compatible with HIPAA regulations to protect the health-related information about your app. 

💡MirrorFly Pro Tip
You can bring all of the functional features, security features and engagement features by using pre-built APIs and SDKs that are built compatible with HIPAA. 

Step 5: Implement Security Measures

While we’ve discussed adding security features in the previous section, in this step, we will elaborate a bit more on it. To encrypt all the message and call data, you can use protocols like AES-256 for data at rest and TLS/SSL for data in transit to protect sensitive information.

Likewise, you can restrict access based on the roles assigned to each user on your platform and also conduct regular security checks to identify if there are any potential vulnerabilities or threats to user data. 

Step 6: Testing Your Online Doctor Consultation App

Next up,  you will test each part of your platform before you launch it. Test every unit, every component of your app. 

And then check if different modules of your app work together especially when the frontend and backend  components work together. 

During the last stage of testing, you can give out your MVP to a few users and get feedback on usability and performance. 

Step 7: Deployment

You are almost at the last stage of the development process. You can select any cloud services like AWS, Azure or Google Cloud for deploying your backend services. For continuous deployment, you can use tools like Jenkins or GitHub Action to automate the testing and deployment process. 

💡MirrorFly Pro Tip
If you go for a self-hosted solution like MirrorFly, you’ll have full freedom to host your app on your own servers, data centers or private cloud. 

Step 8: Monitor and Optimize

This is the last stage of the process. You can use tools like New Relic or Google Analytics to monitor app performance and user engagement metrics post-launch.

You can use established channels for users to provide feedback on app performance and features, which can guide future updates.

Now, by following these steps during the development phase, you can create a robust online doctor consultation app that is secure, user-friendly, and compliant with healthcare regulations.


Top Features Of Virtual Consultation App 

Based on user requirements and current industry standards, the following are the most popular features you could come across in a doctor consultation app: 

  1. Video Consultations

Enables secure video communications between patients and doctors, while strengthening the doctor-patient connection and assisting with visual exams.

  1. Find a Doctor Near You

Finds local medical specialists for patients using geolocation technologies. Users have the option to filter searches based on availability, ratings, and specialization.

  1. Secure Messaging

Offers a safe channel for users to reach out for inquiries, get condition updates, and prescription clarifications between patients and physicians.

  1. Appointment Scheduling

Makes it simple for patients to schedule their appointments with the doctors of their choice, check their availability, and get reminders to cut the number of missed visits.

  1. Prescription Management

Streamlines the prescription management and uploading procedure. Through the app, patients may instantly obtain electronic prescriptions.

  1. Electronic Health Records (EHR) Integration

Gives medical professionals access to entire patient data that include test results, prescriptions, allergies, medical history, and prior diagnoses. 

  1. Payment Processing

Integrates secure payment gateways for hassle-free transactions during appointment bookings and prescription orders.

  1. Patient Account Management

Enables users to manage their personal information, view visit history, change passwords, and save health-related documents.

  1. Symptom Checker

Helps individuals to find possible health conditions based on their input symptoms and guides them to the specific doctor using AI. 

  1. Doctor Profiles

Detailed profiles for each doctor including qualifications, experience, specialties, patient reviews, and availability for consultations.

  1. Notifications and Reminders

Sends timely notifications for any upcoming appointments, prescription refills, and health tips to keep patients engaged.

  1. In-app Chat Support

Provides real-time chat support for patients who ask questions about their health or get assistance with the app functionalities.

  1. Feedback and Ratings System

Allows patients to evaluate their consultations and offer comments on their experiences, therefore improving service quality. 

  1. Health Monitoring Tools

Integrates with wearable devices or health monitoring apps to collect real-time data that can be shared with doctors during consultations.

  1. Multilingual Support

Offers language options to cater to a diverse user base, ensuring effective communication between patients and healthcare providers.

These features collectively enhance user experience by making healthcare more accessible while ensuring security and compliance with regulations like HIPAA


The Importance Of HIPAA In Doctor Consultation App 

The development and operation of apps for medical consultations are significantly impacted by the Health Insurance Portability and Accountability Act (HIPAA). HIPAA compliance is essential for these apps for the following main reasons:

  • Protection of Patient Privacy

Strict guidelines are established by HIPAA to safeguard personal health information (PHI). Compliance guarantees that patient information, including diagnoses, treatment plans, and medical histories, is protected from unwanted access and kept private.

  • Legal Compliance

Legal consequences can be avoided by following HIPAA standards. Significant fines and penalties for noncompliance can have a negative effect on a healthcare provider’s finances and reputation.

  • Trust and Credibility

Patients are more likely to use a consultation app that guarantees their privacy and data security. HIPAA compliance fosters trust between patients and healthcare providers, enhancing the overall credibility of the app in the competitive telehealth market.

  • Secure Communication Channels

HIPAA mandates secure communication methods for transmitting PHI. This includes encryption protocols for data in transit and at rest, ensuring that sensitive information shared during consultations remains confidential.

  • Data Integrity and Security

HIPAA requires that healthcare applications implement robust security measures to protect against data breaches and cyber threats. This includes access controls, audit logs, and regular security assessments to identify vulnerabilities.

  • Patient Rights

HIPAA grants patients specific rights regarding their health information, including the right to access their records and request corrections. A compliant app must facilitate these rights, ensuring patients can manage their health data effectively.

  • Integration with Electronic Health Records (EHR)

Many doctor consultation apps integrate with EHR systems to provide comprehensive patient care. HIPAA compliance ensures that data sharing between the app and EHR systems is secure and meets regulatory standards.

  • Facilitation of Telehealth Services

As telehealth grows more popular, HIPAA compliance is critical to ensuring secure virtual consultations. Compliance guarantees that patients and clinicians may use telehealth services without jeopardizing patient privacy or data security.

  • Audit Trails

HIPAA requires maintaining detailed logs of who accessed PHI and when. This audit trail is crucial for monitoring compliance and addressing any potential breaches or unauthorized access incidents.

  • Adaptation to Regulatory Changes

Regulations pertaining to healthcare are often shifted, and the industry is always changing. A dedication to HIPAA compliance guarantees that a physician consultation app can effectively adjust to new regulations and standards, preserving its functionality throughout time.

In conclusion, HIPAA compliance is not only a legal necessity, but also a critical component of developing a reliable and secure doctor consultation app that prioritizes patient privacy, boosts user confidence, and assures successful healthcare delivery.


What Makes MirrorFly the Best Communication API For Healthcare

Overall, the biggest take-back of this context is using an API to build a doctor consultation app. And we recommend using MirrorFly, with a quick list of strong reasons. 

  1. Unlimited Customization: MirrorFly’s APIs and SDKs are fully customizable. You can personalize any feature as per your business needs. 
  1. HIPAA Compatibility: The solution is carefully built to abide by all the regulations imposed by HIPAA Act to protect the privacy of user data. 
  1. Region-specific Compliances: Don’t just worry if your country has unique regulatory requirements. Our solution can be customized to suit your specific compliance requirements. 
  1. On-premise Hosting: You can host your doctor consultation app on your own server or data centers. 
  1. Customizable Security: You can customize every layer of security and privacy on your platform. 
  1. Feature richness: You can add 1000+ features including video calling, voice calling, in-app messaging and live streaming. 

So, these are some of the very important reasons why you should go with MirrorFly for building your online doctor consultation app. But there are other reasons that would amaze you about this developers’ favorite solution. 

Want to discuss them with our team? You can fill out this form and they will reach out to you within the next 24 hrs. 

Get Started with MirrorFly’s Consultation With Secure Video Chat Software

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Rajeshwari

Rajeshwari is a skilled digital marketer, passionate about SEO and exploring the latest trends and tech innovations in communication and Chat APIs. With a keen eye for detail, she helps brands improve their online visibility, and she is always eager to stay ahead in the evolving digital landscape.

Want to build your own online doctor consultation apps to connect patients and healthcare providers? Here is a quick guide you must not miss

When it comes to finding an app for consulting with doctors, the options can seem overwhelming. 

To make things easier, we’ve put together a quick list of the top 5 apps for consulting with doctors, their features, pros, cons and usage pricing. 

Additionally, for business owners and hospital management, I’ll take you through a swift walkthrough of the steps to build virtual consultation platforms.

5 Best Web Apps For Online Doctor Consultation in 2025

The Top 5 Best Online Doctor Consultation Web Apps are 1. MFine 2.Practo 3.MDlive 4.Amwell & 5. Doctor 24/7 based on reviews, downloads, cost, features, etc.

1. MFine

Patients or people seeking medical advice can use MFine for a wide range of services including doctor consultations, online pharmacy, lab tests and health checkups. You need not worry about the authenticity of doctors in this app. MFine verifies every doctor who signs up for their services and you can get help across a variety of specialties. 

The reason I found this app quite convincing for the top of this list is its super-clean video quality, options to book appointments, and security of patient data when sharing medical and you can book appointments easily. 

Key Features of MFine

  • Wide Network of Doctors
  • Comprehensive Healthcare Services
  • Intuitive App Interface
  • AI-Powered Symptom Checker
  • Health Tracking Features
  • Personalized Health Plans
  • Secure Messaging
  • Online Consultations

Pros:

  • Easy access to specialists.
  • AI-driven diagnosis assistance.
  • Multiple health packages.
  • Seamless integration with diagnostic labs.
  • Free follow-up consultations.

Cons:

  • Limited availability in smaller towns.
  • Fewer options for international patients.
  • Some specialties have long wait times.

What is the pricing of MFine?

  • Online Doctor Consultation Starting Price: ₹199 for the first consultation.
  • Health Checks & Lab Tests
  • Discount: Up to 50% off on at-home health checks and lab tests
  • Six-Month Subscription
  • Cost: ₹2,000
  • Coverage: Includes up to six family members.
Ready to Build an On-prem Chat, Video, Meeting, Feeds + SIP Call APP?
  • Complete Source Code
  • Lifetime Data Ownership
  • Deploy on Own Server

2. Practo

Best for: Versatility in providing healthcare services

best online consultation app for doctors in india
Best Online Consultation App

You’ll find an extensive network of doctors and healthcare providers in the Practo app. You can consult with a doctor on this app and make sure your health check is done without having to travel miles to the doctor’s clinic or their hospital. 

As an online consultation app for doctors, Practo stands out from its competitors with few of its unique capabilities. You can search doctors based on location, specialization and reviews. Apart from this, you can also manage your health records on this app without any worries. 

Key Features of Practo

  • Extensive Network of Healthcare Providers
  • Diverse Range of Services
  • Doctor Search Functionality
  • Appointment Booking
  • Video and Chat Consultations
  • Health Record Management
  • Online Pharmacy
  • Health Tips and Articles

Pros:

  • Wide network of doctors.
  • Appointment booking for in-person visits.
  • Access to health articles.
  • Easy integration with healthcare providers.
  • User-friendly interface.

Cons:

  • Limited free consultations.
  • Some doctors charge higher fees.
  • Apps crash occasionally.

What is the pricing of Practo?

  • Monthly Plan: ₹3,000 (billed every 30 days)
  • Three-Month Plan: ₹9,000 (billed every 3 months)
  • Annual Plan: ₹35,000 (billed every year)

3. MDlive

free doctor consultation web app for android & ios
Secure Doctor Consultation App

MDlive is a reliable consultation app that has a huge list of board-certified doctors available to consult patients via video or phone calls. So what’s special about this app? It segregates how it offers its medical services to its users – primary care, urgent care and specialty consultations. 

Doctors are available even during off-hours on this app covering weekends and holidays. Besides core specialities, MD live also have licensed psychiatrists for behavioral therapy and dermatologists. 

Key Features of MDlive

  • Instant Access to Doctors
  • Wide Range of Medical Services
  • User-Friendly Interface
  • Secure Messaging
  • Prescription Refills
  • Medical Record Storage
  • Video and Phone Consultations
  • 24/7 Availability

Pros:

  • 24/7 telehealth access.
  • Virtual mental health support.
  • Insurance integration.
  • User-friendly experience.
  • Prescription services available.

Cons:

  • High consultation fees for uninsured.
  • Limited in-person visit options.
  • Availability depends on state regulations.

What is the pricing of MDlive?

  • Creating an account with MDlive is completely FREE. 
  • Appointment Cost: Could be as low as $0 with subscription plans.

4. Amwell

best app for online doctor consultation
Top Online Medicine App

Amwell is a telemedicine app that is owned by the American Wellness Corporation based in Boston, Massachusetts. The app is focused on care delivery backed by cutting-edge technology and industry experts. 

Whether it is in-person, virtual or automated care, Amwell focuses on delivering the utmost service with features like secure in-app messaging, prescription management, video consultations and medical file sharing. 

Key Features of Amwell

  • Diverse Network of Doctors
  • Comprehensive Medical Services
  • Real-Time Video Consultations
  • Secure Messaging
  • Prescription Refills
  • Medical Record Storage
  • Health Tracking Tools
  • Language Translation Services

Pros:

  • 24/7 access to doctors.
  • Wide range of specialties.
  • Accepts many insurance plans.
  • Mental health services.
  • Easy-to-use mobile app.

Cons:

  • Some specialists may have long wait times.
  • Consultation fees can be expensive without insurance.
  • Limited coverage in some rural areas.

What is the pricing of Amwell?

Amwell does not charge any kind of monthly subscription. However, when users need to book an appointment, charges may apply according to the consultation. 


5. Doctor 24/7

top online medical consultation application
Best Video Consultation App

Doctor 24/7 is a tele-consult app that has a big network of licensed doctors from the top cities across India. Be it any specialty, you can get into a consultation with them on the app along with a free consultation in the next 3 days. 

You can get doctors across 14+ specialities including General Physician, Child Specialist, Gynaecologist, Diabetologist and Dermatologist. The app is easy to access and free to use, making medical care available for people who would need assistance from where they are. 

Key Features of Doctor 24/7

  • Easy Access to Doctors
  • Urgent Care and Primary Care Services
  • Easy-to-Use Interface
  • Secure Messaging
  • Prescription Refills
  • Medical Record Storage
  • Video and Phone Consultations
  • 24/7 Availability

Pros:

  • Round-the-clock doctor access.
  • Fast response times.
  • Covers a variety of health issues.
  • Convenient for urgent care.
  • Prescription services.

Cons:

  • Limited specialization options.
  • Some countries are not supported.
  • Not all doctors are available instantly.

What is the pricing of Doctor 24/7?

It is completely free to download the Doctor 24/7 app. However, it implies membership plans for unlimited consultations.

So, these are the 5 online consultation apps that you can use for instantly connecting with a doctor for medical checkups and follow-ups. 

Now, if you have to develop an online consultation app, you may need to check the next section.


How To Create A Secure Doctor Consultation App Developement? 

In this section, I’ll walk you through the steps to build a secure online Doctor consultation app, how to do the actual coding, integrating high-quality features and also setting up the security features. Let’s break down each phase of development one by one. 

Step 1: Set Up Your Development Environment 

The basic requirement you need to start developing your app is an IDE (Integrated Development Environment). You’ll build your app on this software. In most cases, Android apps are built on Android Studio and for iOS you can use iOS. 

Now to track and manage the changes in the code, you can use version control systems like Git, Pub.dev or NPMS. You can also make your codes available on these platforms to collaborate with other developers and share your app for more development. 

Step 2: Backend Development

While developing the backend of your app, you’ll need to integrate a secure consultation API that will handle requests between the client and server. This API will also take care of the user authentication, appointment scheduling and secure messaging. 

Next up, you can set up a database with PostgreSQL or MongoDB to store user data, handle all the appointment records and medical histories securely. Now to make sure that your data is secure, you need to use OAuth 2.0 and JWT tokens to set up encrypted messaging and manage appointment scheduling. 

Step 3: Frontend Development

While you keep everything safe and sound at the backend, it is important to make sure that the front end is smooth and clean.  Once you set up the backend, you need to develop the UI of your online consultation app using frameworks like React Native or Flutter for cross-platform compatibility. 

During this stage, keep a focus on creating intuitiveness and responsiveness of the layout, so that your users will have a smooth user experience on any device (smartphones, tablets) they use. 

While all the basics of the frontend is set, use an API to fetch the data from the backend and display them on the frontend. 

Step 4: Integrate Key Features

Like the above step, you will need an API to integrate video conferencing capabilities into your app. You will simply use these APIs, install the necessary components and implement the features. 

Besides functional features like video calling, in-app messaging, screen sharing, file sharing and notifications. It is also important that you secure the entire messaging system when patients and doctors communicate with each other. 

While encryption is important, you’ll also need to make sure that your platform is compatible with HIPAA regulations to protect the health-related information about your app. 

💡MirrorFly Pro Tip
You can bring all of the functional features, security features and engagement features by using pre-built APIs and SDKs that are built compatible with HIPAA. 

Step 5: Implement Security Measures

While we’ve discussed adding security features in the previous section, in this step, we will elaborate a bit more on it. To encrypt all the message and call data, you can use protocols like AES-256 for data at rest and TLS/SSL for data in transit to protect sensitive information.

Likewise, you can restrict access based on the roles assigned to each user on your platform and also conduct regular security checks to identify if there are any potential vulnerabilities or threats to user data. 

Step 6: Testing Your Online Doctor Consultation App

Next up,  you will test each part of your platform before you launch it. Test every unit, every component of your app. 

And then check if different modules of your app work together especially when the frontend and backend  components work together. 

During the last stage of testing, you can give out your MVP to a few users and get feedback on usability and performance. 

Step 7: Deployment

You are almost at the last stage of the development process. You can select any cloud services like AWS, Azure or Google Cloud for deploying your backend services. For continuous deployment, you can use tools like Jenkins or GitHub Action to automate the testing and deployment process. 

💡MirrorFly Pro Tip
If you go for a self-hosted solution like MirrorFly, you’ll have full freedom to host your app on your own servers, data centers or private cloud. 

Step 8: Monitor and Optimize

This is the last stage of the process. You can use tools like New Relic or Google Analytics to monitor app performance and user engagement metrics post-launch.

You can use established channels for users to provide feedback on app performance and features, which can guide future updates.

Now, by following these steps during the development phase, you can create a robust online doctor consultation app that is secure, user-friendly, and compliant with healthcare regulations.


Top Features Of Virtual Consultation App 

Based on user requirements and current industry standards, the following are the most popular features you could come across in a doctor consultation app: 

  1. Video Consultations

Enables secure video communications between patients and doctors, while strengthening the doctor-patient connection and assisting with visual exams.

  1. Find a Doctor Near You

Finds local medical specialists for patients using geolocation technologies. Users have the option to filter searches based on availability, ratings, and specialization.

  1. Secure Messaging

Offers a safe channel for users to reach out for inquiries, get condition updates, and prescription clarifications between patients and physicians.

  1. Appointment Scheduling

Makes it simple for patients to schedule their appointments with the doctors of their choice, check their availability, and get reminders to cut the number of missed visits.

  1. Prescription Management

Streamlines the prescription management and uploading procedure. Through the app, patients may instantly obtain electronic prescriptions.

  1. Electronic Health Records (EHR) Integration

Gives medical professionals access to entire patient data that include test results, prescriptions, allergies, medical history, and prior diagnoses. 

  1. Payment Processing

Integrates secure payment gateways for hassle-free transactions during appointment bookings and prescription orders.

  1. Patient Account Management

Enables users to manage their personal information, view visit history, change passwords, and save health-related documents.

  1. Symptom Checker

Helps individuals to find possible health conditions based on their input symptoms and guides them to the specific doctor using AI. 

  1. Doctor Profiles

Detailed profiles for each doctor including qualifications, experience, specialties, patient reviews, and availability for consultations.

  1. Notifications and Reminders

Sends timely notifications for any upcoming appointments, prescription refills, and health tips to keep patients engaged.

  1. In-app Chat Support

Provides real-time chat support for patients who ask questions about their health or get assistance with the app functionalities.

  1. Feedback and Ratings System

Allows patients to evaluate their consultations and offer comments on their experiences, therefore improving service quality. 

  1. Health Monitoring Tools

Integrates with wearable devices or health monitoring apps to collect real-time data that can be shared with doctors during consultations.

  1. Multilingual Support

Offers language options to cater to a diverse user base, ensuring effective communication between patients and healthcare providers.

These features collectively enhance user experience by making healthcare more accessible while ensuring security and compliance with regulations like HIPAA


The Importance Of HIPAA In Doctor Consultation App 

The development and operation of apps for medical consultations are significantly impacted by the Health Insurance Portability and Accountability Act (HIPAA). HIPAA compliance is essential for these apps for the following main reasons:

  • Protection of Patient Privacy

Strict guidelines are established by HIPAA to safeguard personal health information (PHI). Compliance guarantees that patient information, including diagnoses, treatment plans, and medical histories, is protected from unwanted access and kept private.

  • Legal Compliance

Legal consequences can be avoided by following HIPAA standards. Significant fines and penalties for noncompliance can have a negative effect on a healthcare provider’s finances and reputation.

  • Trust and Credibility

Patients are more likely to use a consultation app that guarantees their privacy and data security. HIPAA compliance fosters trust between patients and healthcare providers, enhancing the overall credibility of the app in the competitive telehealth market.

  • Secure Communication Channels

HIPAA mandates secure communication methods for transmitting PHI. This includes encryption protocols for data in transit and at rest, ensuring that sensitive information shared during consultations remains confidential.

  • Data Integrity and Security

HIPAA requires that healthcare applications implement robust security measures to protect against data breaches and cyber threats. This includes access controls, audit logs, and regular security assessments to identify vulnerabilities.

  • Patient Rights

HIPAA grants patients specific rights regarding their health information, including the right to access their records and request corrections. A compliant app must facilitate these rights, ensuring patients can manage their health data effectively.

  • Integration with Electronic Health Records (EHR)

Many doctor consultation apps integrate with EHR systems to provide comprehensive patient care. HIPAA compliance ensures that data sharing between the app and EHR systems is secure and meets regulatory standards.

  • Facilitation of Telehealth Services

As telehealth grows more popular, HIPAA compliance is critical to ensuring secure virtual consultations. Compliance guarantees that patients and clinicians may use telehealth services without jeopardizing patient privacy or data security.

  • Audit Trails

HIPAA requires maintaining detailed logs of who accessed PHI and when. This audit trail is crucial for monitoring compliance and addressing any potential breaches or unauthorized access incidents.

  • Adaptation to Regulatory Changes

Regulations pertaining to healthcare are often shifted, and the industry is always changing. A dedication to HIPAA compliance guarantees that a physician consultation app can effectively adjust to new regulations and standards, preserving its functionality throughout time.

In conclusion, HIPAA compliance is not only a legal necessity, but also a critical component of developing a reliable and secure doctor consultation app that prioritizes patient privacy, boosts user confidence, and assures successful healthcare delivery.


What Makes MirrorFly the Best Communication API For Healthcare

Overall, the biggest take-back of this context is using an API to build a doctor consultation app. And we recommend using MirrorFly, with a quick list of strong reasons. 

  1. Unlimited Customization: MirrorFly’s APIs and SDKs are fully customizable. You can personalize any feature as per your business needs. 
  1. HIPAA Compatibility: The solution is carefully built to abide by all the regulations imposed by HIPAA Act to protect the privacy of user data. 
  1. Region-specific Compliances: Don’t just worry if your country has unique regulatory requirements. Our solution can be customized to suit your specific compliance requirements. 
  1. On-premise Hosting: You can host your doctor consultation app on your own server or data centers. 
  1. Customizable Security: You can customize every layer of security and privacy on your platform. 
  1. Feature richness: You can add 1000+ features including video calling, voice calling, in-app messaging and live streaming. 

So, these are some of the very important reasons why you should go with MirrorFly for building your online doctor consultation app. But there are other reasons that would amaze you about this developers’ favorite solution. 

Want to discuss them with our team? You can fill out this form and they will reach out to you within the next 24 hrs. 

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Rajeshwari

Rajeshwari is a skilled digital marketer, passionate about SEO and exploring the latest trends and tech innovations in communication and Chat APIs. With a keen eye for detail, she helps brands improve their online visibility, and she is always eager to stay ahead in the evolving digital landscape.

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