Best 10 VoIP Service Providers Of 2025
Published On November 21st, 2024 Communication
“Find the list of top-rated VoIP service providers of 2025 for a reliable and cost-effective communication solution.”
In this very technological world where crystal-clear communication stands as a crucial element to business success, VoIP comes as a savior. By transforming the way we chat, communicate, and collaborate with reduced pricing and great flexibility.
And, as we near further into 2025, the number of VoIP providers are impressive, offering something unique each time they evolve.
Therefore, to cut through the sound, we’ve come up with 10 best voice over IP service providers that are setting standards this year. Ready to learn who they are? Then stay tuned! This blog is for you!!
Table of Contents
Who are VoIP Service Providers?
In simple words, VoIP service providers are either companies or agents who offer VoIP calling services. They usually set up voice over IP devices at your location and charge a monthly fee or a yearly fee based on the subscription you opt for.
And just not this, these service providers serve both businesses and residential customers as well.
How to Choose the Best VoIP Service Providers in India
Choosing the right service provider of VoIP solutions involves several key steps like:
Step 1: Understand VoIP Basics
Before you get into using this type of service, it is required that you equip your skill on understanding what it is, how it functions, and what benefits it offers. In case you want to get a heads up on it, there are several online resources.
Step 2: Identify Essential and Desired Features
Once you have a solid understanding of what VoIP is, you should list the features you need and check which providers align well with your requirements.
Step 3: Compile a List of VoIP Providers
Draft a complete list of all the VoIP service providers & filter out those that offer all your essential features or at least a few ones. This will help narrow down your choices.
Step 4: Check User Reviews
Check out review sites like G2 or Capterra to get an idea on what other users are saying about the particular service provider. While doing so, look for positive or negative feedback and their actionable insights.
Step 5: Test the VoIP Service
Several cloud-hosted VoIP providers offer free trials to see the features that they offer. This could be the best way to judge a tool’s performance.
So, with these steps, you can choose the provider that best meets or suits your needs.
Best VoIP Service Providers in India
VoIP in India has seen substantial growth, with providers offering myriads of benefits to businesses. And here is a list of top service providers of India – MirrorFly, Dialpad, CallHippo, Vonage, Exotel, Aircall, and Fonada who are reshaping communication.
1. MirrorFly
MirrorFly is one of the customizable VoIP solution providers whose in-app APIs and SDKs can be tailored based on business needs. Additionally, the platform is known for high flexibility and scalability thus, making it easy to support a growing user base.
And as we speak highly of its SDKs, MirrorFly’s API can be integrated into any existing app for adding voice, video, and chat capabilities.
Other Key Aspects
- Features: 100% customizable, hire dedicated team, hot desking, call configuration, device provisioning, custom security
- Location: India, UAE, Singapore
- Tech Stack: Swift, Kotlin, Java, React, React Native, Flutter
- Services: IM, voice and video calling, live streaming
- Use Cases: E-learning, Finance, Telecom, Dating, Social & Communities, Gaming
- Customers: ICICI, TCS, American Express
2. Dialpad
Dialpad is one of the cloud-based VoIP service providers who is known for its AI-powered communication capabilities. That helps to easily integrate SMS, messaging, voice, and video features into a single platform.
Along with this, the provider is known for enhancing communication across nations with services like real-time transcription, call analytics, and voice intelligence.
Other Key Aspects
- Features: Strong encryption, in-call security features, block unwelcome visitors, muffle participants.
- Location: California, San Francisco, USA
- Tech Stack: AI, WebRTC, VoIP, Machine Learning
- Services: Voice calling, messaging, video conferencing, contact center solutions
- Use Cases: Real estate, healthcare, law
- Customers: Xero, Motorola, Netflix
3. 8*8
8×8 is an yet another comprehensive VoIP and unified communication provider that offers voice, video, and messaging solutions along with contact center services.
These features help bridge the gap between international clients by alleviating traditional phone lines. Plus, its global reach, robust security, and reliable performance is built for businesses of all sizes.
Other Key Aspects
- Features: Strong security and compliance, reliable performance, global reach, unified communication solutions
- Location: Campbell, California, USA
- Tech Stack: AI, WebRTC, VoIP, Big Data
- Services: Voice calling, chat, video conferencing, API integration
- Use Cases: Small to mid-sized businesses
- Customers: Dominos, Glassdoor, Allstate
4. Vonage
Vonage is a powerful VoIP provider offering calling services for both residential and business customers. And unlike its peers, it offers virtual phone numbers that makes it easy for agents to connect from any part of the world.
Additionally, team messaging, video conferencing, and CRM integration are a few hits of the provider.
Other Key Aspects
- Features: Multiple call routing choices, mobile apps, meetings, voicemails, toll-free numbers
- Location: Holmdel, New Jersey, USA
- Tech Stack: APIs, AI, VoIP, WebRTC
- Services: Voice calling, team messaging, video conferencing, API integration
- Use Cases: Customer support, enterprise, global teams
- Customers: McDonald’s, Regus, NetSuite
5. CallHippo
If you are searching for a user-friendly VoIP provider, then it has to be CallHippo that caters its services to both small and mid-sized businesses. And like Vonage, it offers virtual phone numbers and support to CRM systems.
Plus, it comes as an affordable option for businesses because of its ease.
Other Key Aspects
Features: Advanced analytics, warm transfer, power dialer, ACD, auto attendant, call recording, call monitoring
- Location: San Francisco, California, USA
- Tech Stack: APIs, AI, VoIP, WebRTC
- Services: Voice calling, team messaging, HD- video conferencing, CRM integration
- Use Cases: All types of startups, particularly sales and marketing teams
- Customers: Amazon, Honeywell, Wipro
6. Exotel
This is one of the Indian-based VoIP providers who are specialized in offering telephony solutions for businesses in the growing market. And some of its notable features include IVRs, call recording, SMS, and virtual numbers.
Along with this, it is also known for improving customer engagement thus making it an ideal choice for businesses in India and South Asia.
7. Aircall
Aircall is yet another cloud-based best VoIP phone service provider that is designed for businesses who are eagerly searching for scalable contact center solutions.
You might wonder why. Well, it is because of benefits like call queuing and routing capabilities, 3rd-party integration, and friendly UI that make it a great choice among customer support and sales teams.
8. Grasshopper
Specifically tailored for entrepreneurs and small businesses, it offers features like virtual phone numbers, call routing, forwarding, and custom greeting notes, all of which are well-liked by businesses around.
Along with this, it is also known for providing a simple and friendly UI thus making it a favorable option for startups.
9. Fonada
Of the different providers in India, Fonada is an emerging VoIP provider that offers cloud telephony solutions to businesses of any kind. And the highlight of them that is absent in other providers is the presence of bulk SMS.
Plus, its prime focus has been to enhance customer engagement and streamline communication capabilities thus making it the best option to optimize business reach.
10. RingCentral
RingCentral is one of the leading global VoIP providers and is also known for offering unified communication solutions.
With excellent features like voice calling, conferencing, messaging, and support for other integrations, RingCentral is known for its scalability, reliability, and extensive feature set.
How Can MirrorFly Help You Improve Your Business?
MirrorFly, is undoubtedly one of the best in-app communication SDK providers offering a comprehensive suite of APIs for adding video, voice, and chat capabilities into existing apps.
Plus, its versatility, robustness, and scalable features are known to enhance business communications. Here;s how we can help you improve your business levels:
- Seamless integration into any platform, app, or tech stack.
- 1000+ advanced call and chat features to offer top-notch customer service and team collaboration.
- Highly scalable thus designed to grow with your business needs.
- 100% customizations to align with your goals.
- Dedicated integration support.
- On-prem hosting of apps thus giving you high flexibility.
Call A Closure!
To conclude, there are several VoIP providers in the market that are available to meet business’s communication needs. However, the crucial part is to select the right provider that matches your requirement.
So, if you are seeking a comprehensive communication solution with 100% customization options, choose MirrorFly and get amazed with its robust and reliable services.
Ready to streamline communication and boost productivity? Dive in right away!
Frequently Asked Questions:
What Do I Need for a VoIP Phone System?
To set up a VoIP phone system, you need a high-speed internet connection as without which, VoIP will not operate, then a VoIP service provider, a VoIP-compatible phone or softphone, and finally a router or switch to connect these devices.
Is VoIP the Same as Wi-Fi Calling?
No, they are not same. As VoIP (Voice over Internet Protocol) uses the internet to make calls from any internet connection, while Wi-Fi calling specifically uses a Wi-Fi network for making calls when cellular network is unavailable.
How Do I Get VoIP Phone Service?
To get VoIP phone service, you would first need to choose a VoIP provider, subscribe for a plan, set up your VoIP hardware device or use the provider's app, and then configure the app with your device.
Are All Phones VoIP Compatible?
No, not all phones are VoIP compatible. Because, the traditional analog phones require an adapter to work with VoIP, while IP phones are designed to carry out VoIP services.
Are VoIP Phones Secure?
Yes, VoIP phones can be considered secure if precautionary measures are taken, such as using encryption, firewalls, and regularly updating software to protect against any mishaps.
How Does MirrorFly Help with VoIP Phones for Business?
MirrorFly provides a robust and versatile VoIP solution for businesses with features like high-quality voice calls, secure communication, seamless integration, scalability, and customization options to meet the needs of the businesses.
Related Articles:
- 10 Best VoIP Phones For Your Business: Full Review (2025)
- What is VoIP Phone? – A Complete Guide in 2025 for Beginners
- Top 5 Benefits of VoIP Call Center Solution In 2025
- List Of SIP Trunk Providers For All Types Of Businesses
Looking To Build Your Own VoIP Calling App?
Get our enterprise-grade communication solution, that can be set up on your company servers.
Request Demo
100% customizable-
White-label solution
-
Full source code
“Find the list of top-rated VoIP service providers of 2025 for a reliable and cost-effective communication solution.”
In this very technological world where crystal-clear communication stands as a crucial element to business success, VoIP comes as a savior. By transforming the way we chat, communicate, and collaborate with reduced pricing and great flexibility.
And, as we near further into 2025, the number of VoIP providers are impressive, offering something unique each time they evolve.
Therefore, to cut through the sound, we’ve come up with 10 best voice over IP service providers that are setting standards this year. Ready to learn who they are? Then stay tuned! This blog is for you!!
Table of Contents
Who are VoIP Service Providers?
In simple words, VoIP service providers are either companies or agents who offer VoIP calling services. They usually set up voice over IP devices at your location and charge a monthly fee or a yearly fee based on the subscription you opt for.
And just not this, these service providers serve both businesses and residential customers as well.
How to Choose the Best VoIP Service Providers in India
Choosing the right service provider of VoIP solutions involves several key steps like:
Step 1: Understand VoIP Basics
Before you get into using this type of service, it is required that you equip your skill on understanding what it is, how it functions, and what benefits it offers. In case you want to get a heads up on it, there are several online resources.
Step 2: Identify Essential and Desired Features
Once you have a solid understanding of what VoIP is, you should list the features you need and check which providers align well with your requirements.
Step 3: Compile a List of VoIP Providers
Draft a complete list of all the VoIP service providers & filter out those that offer all your essential features or at least a few ones. This will help narrow down your choices.
Step 4: Check User Reviews
Check out review sites like G2 or Capterra to get an idea on what other users are saying about the particular service provider. While doing so, look for positive or negative feedback and their actionable insights.
Step 5: Test the VoIP Service
Several cloud-hosted VoIP providers offer free trials to see the features that they offer. This could be the best way to judge a tool’s performance.
So, with these steps, you can choose the provider that best meets or suits your needs.
Best VoIP Service Providers in India
VoIP in India has seen substantial growth, with providers offering myriads of benefits to businesses. And here is a list of top service providers of India – MirrorFly, Dialpad, CallHippo, Vonage, Exotel, Aircall, and Fonada who are reshaping communication.
1. MirrorFly
MirrorFly is one of the customizable VoIP solution providers whose in-app APIs and SDKs can be tailored based on business needs. Additionally, the platform is known for high flexibility and scalability thus, making it easy to support a growing user base.
And as we speak highly of its SDKs, MirrorFly’s API can be integrated into any existing app for adding voice, video, and chat capabilities.
Other Key Aspects
- Features: 100% customizable, hire dedicated team, hot desking, call configuration, device provisioning, custom security
- Location: India, UAE, Singapore
- Tech Stack: Swift, Kotlin, Java, React, React Native, Flutter
- Services: IM, voice and video calling, live streaming
- Use Cases: E-learning, Finance, Telecom, Dating, Social & Communities, Gaming
- Customers: ICICI, TCS, American Express
2. Dialpad
Dialpad is one of the cloud-based VoIP service providers who is known for its AI-powered communication capabilities. That helps to easily integrate SMS, messaging, voice, and video features into a single platform.
Along with this, the provider is known for enhancing communication across nations with services like real-time transcription, call analytics, and voice intelligence.
Other Key Aspects
- Features: Strong encryption, in-call security features, block unwelcome visitors, muffle participants.
- Location: California, San Francisco, USA
- Tech Stack: AI, WebRTC, VoIP, Machine Learning
- Services: Voice calling, messaging, video conferencing, contact center solutions
- Use Cases: Real estate, healthcare, law
- Customers: Xero, Motorola, Netflix
3. 8*8
8×8 is an yet another comprehensive VoIP and unified communication provider that offers voice, video, and messaging solutions along with contact center services.
These features help bridge the gap between international clients by alleviating traditional phone lines. Plus, its global reach, robust security, and reliable performance is built for businesses of all sizes.
Other Key Aspects
- Features: Strong security and compliance, reliable performance, global reach, unified communication solutions
- Location: Campbell, California, USA
- Tech Stack: AI, WebRTC, VoIP, Big Data
- Services: Voice calling, chat, video conferencing, API integration
- Use Cases: Small to mid-sized businesses
- Customers: Dominos, Glassdoor, Allstate
4. Vonage
Vonage is a powerful VoIP provider offering calling services for both residential and business customers. And unlike its peers, it offers virtual phone numbers that makes it easy for agents to connect from any part of the world.
Additionally, team messaging, video conferencing, and CRM integration are a few hits of the provider.
Other Key Aspects
- Features: Multiple call routing choices, mobile apps, meetings, voicemails, toll-free numbers
- Location: Holmdel, New Jersey, USA
- Tech Stack: APIs, AI, VoIP, WebRTC
- Services: Voice calling, team messaging, video conferencing, API integration
- Use Cases: Customer support, enterprise, global teams
- Customers: McDonald’s, Regus, NetSuite
5. CallHippo
If you are searching for a user-friendly VoIP provider, then it has to be CallHippo that caters its services to both small and mid-sized businesses. And like Vonage, it offers virtual phone numbers and support to CRM systems.
Plus, it comes as an affordable option for businesses because of its ease.
Other Key Aspects
Features: Advanced analytics, warm transfer, power dialer, ACD, auto attendant, call recording, call monitoring
- Location: San Francisco, California, USA
- Tech Stack: APIs, AI, VoIP, WebRTC
- Services: Voice calling, team messaging, HD- video conferencing, CRM integration
- Use Cases: All types of startups, particularly sales and marketing teams
- Customers: Amazon, Honeywell, Wipro
6. Exotel
This is one of the Indian-based VoIP providers who are specialized in offering telephony solutions for businesses in the growing market. And some of its notable features include IVRs, call recording, SMS, and virtual numbers.
Along with this, it is also known for improving customer engagement thus making it an ideal choice for businesses in India and South Asia.
7. Aircall
Aircall is yet another cloud-based best VoIP phone service provider that is designed for businesses who are eagerly searching for scalable contact center solutions.
You might wonder why. Well, it is because of benefits like call queuing and routing capabilities, 3rd-party integration, and friendly UI that make it a great choice among customer support and sales teams.
8. Grasshopper
Specifically tailored for entrepreneurs and small businesses, it offers features like virtual phone numbers, call routing, forwarding, and custom greeting notes, all of which are well-liked by businesses around.
Along with this, it is also known for providing a simple and friendly UI thus making it a favorable option for startups.
9. Fonada
Of the different providers in India, Fonada is an emerging VoIP provider that offers cloud telephony solutions to businesses of any kind. And the highlight of them that is absent in other providers is the presence of bulk SMS.
Plus, its prime focus has been to enhance customer engagement and streamline communication capabilities thus making it the best option to optimize business reach.
10. RingCentral
RingCentral is one of the leading global VoIP providers and is also known for offering unified communication solutions.
With excellent features like voice calling, conferencing, messaging, and support for other integrations, RingCentral is known for its scalability, reliability, and extensive feature set.
How Can MirrorFly Help You Improve Your Business?
MirrorFly, is undoubtedly one of the best in-app communication SDK providers offering a comprehensive suite of APIs for adding video, voice, and chat capabilities into existing apps.
Plus, its versatility, robustness, and scalable features are known to enhance business communications. Here;s how we can help you improve your business levels:
- Seamless integration into any platform, app, or tech stack.
- 1000+ advanced call and chat features to offer top-notch customer service and team collaboration.
- Highly scalable thus designed to grow with your business needs.
- 100% customizations to align with your goals.
- Dedicated integration support.
- On-prem hosting of apps thus giving you high flexibility.
Call A Closure!
To conclude, there are several VoIP providers in the market that are available to meet business’s communication needs. However, the crucial part is to select the right provider that matches your requirement.
So, if you are seeking a comprehensive communication solution with 100% customization options, choose MirrorFly and get amazed with its robust and reliable services.
Ready to streamline communication and boost productivity? Dive in right away!
Frequently Asked Questions:
What Do I Need for a VoIP Phone System?
To set up a VoIP phone system, you need a high-speed internet connection as without which, VoIP will not operate, then a VoIP service provider, a VoIP-compatible phone or softphone, and finally a router or switch to connect these devices.
Is VoIP the Same as Wi-Fi Calling?
No, they are not same. As VoIP (Voice over Internet Protocol) uses the internet to make calls from any internet connection, while Wi-Fi calling specifically uses a Wi-Fi network for making calls when cellular network is unavailable.
How Do I Get VoIP Phone Service?
To get VoIP phone service, you would first need to choose a VoIP provider, subscribe for a plan, set up your VoIP hardware device or use the provider's app, and then configure the app with your device.
Are All Phones VoIP Compatible?
No, not all phones are VoIP compatible. Because, the traditional analog phones require an adapter to work with VoIP, while IP phones are designed to carry out VoIP services.
Are VoIP Phones Secure?
Yes, VoIP phones can be considered secure if precautionary measures are taken, such as using encryption, firewalls, and regularly updating software to protect against any mishaps.
How Does MirrorFly Help with VoIP Phones for Business?
MirrorFly provides a robust and versatile VoIP solution for businesses with features like high-quality voice calls, secure communication, seamless integration, scalability, and customization options to meet the needs of the businesses.
Related Articles:
- 10 Best VoIP Phones For Your Business: Full Review (2025)
- What is VoIP Phone? – A Complete Guide in 2025 for Beginners
- Top 5 Benefits of VoIP Call Center Solution In 2025
- List Of SIP Trunk Providers For All Types Of Businesses
Looking To Build Your Own VoIP Calling App?
Get our enterprise-grade communication solution, that can be set up on your company servers.
Request Demo-
100% customizable
-
White-label solution
-
Full source code
