10 Best White-label Chat Software for Enterprises in 2024

Before we find the best White-label chat solution, let’s melt the ice about business communication.

Does better interaction bring better relationships between business and customers? Or Does the availability of business when customers need their support bring better relationships?

If you think both, the way to achieve both in the long run will be Communication. The expectations of customers in real-time communication are sky-high. 

The best way to keep track is White-label messaging feature. 

That’s the necessity of businesses to excel in their services or products in real-time. 

Let’s find the best White-label software in 2024 with a guide on each provider’s overall review and recommendations. 

Key Features to Choose the Best White-label Chat Solution 

The progressive phase of the internet and technology is pervasive. This results in an interactive phase requiring businesses to work around the clock. 

At the same time, finding the best White-label messaging software that fits your needs (cost, features, scalability) can be challenging. Don’t fret! 

Here, we bring the key features of in-app chat apps that will be worth your investment and time. Also, your business challenges too. 

1. Unlimited Chat, Voice and Video Calls

Chat apps are not just about text-based conversations. Consistently, users switch between different chat options within the same conversation. 

Adding features such as an omnichannel communication platform, which includes text, voice calls, and video calls with dedicated features, will be basic features for an in-app message.

self-hosted Omni-Channel Messaging Solution: By integrating White-label chat server, you can enable most promising voice and video calls along with conferencing features. 

2. Unlimited Group Chat & Video Calls

Following the self-hosted voice and video calls, your chat app should be able to connect with a wide range of users in a single call.

 For business, it may be video conferencing; for social networking, it may be group chats; for enterprises, it may be group audio conferencing. 

Self-managed Chat Solution: With the hosted chat services, you can enable unlimited group chat and video conferencing with custom control over the groups.

 Also, you can enable topic-based chat to allow users to join various groups with others to discuss topics of interest. 

3. File Sharing Without Any Limit in Size & Count

Well, another mode of communication other than in-app voice and video chat is file sharing. Moreover, one of the deciding factors for users to choose your chat app over others.

Even though many in-app chat providers offer file sharing extension, there is also a restriction on file size. 

self-hosted Chat Software’s Capability: With the White-label communication solutions, you can customize the file sharing feature without any limit and with high transferring speed. This is why choosing the best White-white labelled messaging platforms is so essential.

4. Custom Admin Controls or Role-Based Access Controls

Own your control over the chatting app, messaging features, source code and actions going in and out. As you’re going to choose the most prominent white-label communication features, ensure it has access to custom admin controls and role-based access controls. 

1. Self Hosted Role Based Access Controls: By choosing the best provider of white-label video chat solution you can own the following features in the custom admin controls including
2. Branding: Changing app’s logo, color, and font to match brand identity.
3. User management: Managing users like adding, editing, removing, assigning roles and managing user permissions.
4. Feature Management: Enable and disable certain features within chat apps based on your needs.

5. Custom Security and Encryption

How secure your hosted chat service is the main stream question users will check while choosing the messaging app. Regardless of use case, security features are mandatory for any chat app in this modern era. 

Other security features to include are multi factor authentication, secured biometric login, Single Sign On (SSO) and more.

Ability of White-label Chat Service over security: With the best White-label solution, you can deploy a chat app on your own servers. Also, many self-hosted in-app providers offer robust encryption features. 

You can also enable many compliance regulations and data security like HIPAA, GDPR for users’ privacy.

Why You Should Consider White-labeled Messaging Platform

Since then, after the essential features and how those features will change the in-app messaging experience, why might you need a -hosted enterprise chat? 

Integrating White-label chat server not only lets users have the advantage of modern messaging but also helps you to make the software efficient and effective in the following ways:

Get Control Over Development, Cost & Time, Literally Everything

Planning to build in-app chat, determining the essential features as mentioned above, hiring a developer or chat app development company, and building the app. 

Seems simple? Let us break each. When it comes to features, you have to understand the user journey, niche, and user analytics to add relevant features.

 As the next step, adding, removing, or modifying any features needs technical expertise and cannot be done easily.

Planning, developing, and launching a chat app requires more time and cost, which is the most important of all.

Considering the best white-label messaging software gives you complete

❇️Flexibility over time: You can simply integrate the self-hosted chat features quickly as compared to development from scratch.
❇️Flexibility in customization: Without any restriction, you can customize the way you message with personalization. 
❇️Flexibility in branding: With the best self-hosted enterprise chat, you can align your brand value in terms of brand color, logo, and more to create lasting impressions among users.
❇️Flexibility in hosting: With the White-label messaging platform, you can have extended server capabilities that are open for scalable capabilities. By partnering with the best White-label chat API company, you can get options like on-premise, on-cloud, or seamless infrastructure on your server.
❇️Flexibility in infrastructure: instant messaging software offers scalable customization, unmatched infrastructure, and optimized servers for better two-way real-time communication.

You can scale up to 1 billion concurrent users on your platform from anywhere and anytime. 

Best White-labeled Chat Software Available in the Industry

1. MirrorFly (White-label chat API built with 1000+ features)

MirroFly is one of the best White-label live chat software platforms, offering customization as its heart. Built with 1000+ chat features, which include self-hosted video conferencing, you can align your brand value. 

Key Features of this In-app Messaging Software

➡️ Complete Customization: This is the reason why MirrorFly is the most researched self-hosted chat software. With the API and messaging SDKs, you can own 100% customization over the features, the way you send messages and more. 

➡️ Flexible Hosting: It’s up to your choice. With their White-label chat server, you deploy chat apps on-premise or in the cloud. Also, you can host on your own infrastructure. 

➡️ Real Time self-hosted Voice Chat and Video Conferencing: As the core objective, MirrorFly, self-hosted chat app platform offers high quality, low latency and lag free real time communication.  

➡️ Custom Security: This platform offers the complete and custom security encryptions for your apps to protect from the external threads and privacy. 

➡️ Location: Chennai, India

➡️ Tech Stack Support: Cross platform and native app support including Java, JavaScript, Kotlin, React, React Native, Flutter, Swift, Python, Node JS, PHP and more.

➡️ Use Case: Self-hosted enterprise communication, White-label in-app messaging, broadcasting and streaming, customer support, team chat, social chat, personal chat, education, recruitment, healthcare and gaming.

Ins and Outs of MirrorFly

• Dedicated technical support with 200+ engineers
• High end customization and pre-built 100+ UI kits
• 100+ third party integrations
• Upload and send huge files with original quality
• Multi platform support with Android, web and iOS compatibility
• Complete source code ownership

2. Apphitect (White-label messaging app built with customization in mind)

Apphitect is another white-label chat software with exclusive customization of branding and in-app chat features. Followed by MirrorFly, this white-label group chat software offers the best messaging experience with the support of integrations. 

Key Features of Apphitect Self-Hosted Chat Software

➡️ Custom In-App Messaging Experience: Transform the way of sending chat, voice and video calls with this white-label chat platform with customization and personalization. 

➡️ Scalable Infrastructure: With the high-end client and server, you scale your messaging app up to 1 billion conversations.

➡️ Single Time Cost Payment: As a Whitelabel chatsoftware, with Apphitect, you can pay a one-time cost and get lifetime free source ownership. 

➡️ Location: Dubai, United Arab Emirates

➡️ Tech Stack Support: Java, JavaScript, Kotlin, React, React Native, Flutter, Swift, Python, Node JS, PHP and more.

➡️ Use Case: Finance and banking, telecommunication, enterprises, social community and healthcare.

Ins and Outs of Apphitect

• 100% customizable White-label chat service
• Multi tenancy support
• Cross platform messaging
• Push notifications 
• No AI integration

3. Atomchat (White labeled messaging experience for startups and agencies)

To build the best business interactions and relations, Atomchat will be a perfect white-label chat service with limited features. With smooth integration, this self-hosted chat platform works effectively for small businesses, startups, agencies and solopreneurs. 

Key Features of Atomchat self-hosted Service

➡️ Self-hosted Voice and Video Conferencing: Rich and impressive HD voice and video calling experience for multi-case applications across apps.

➡️ Multilingual integration: Atomchat White-labeled platform offers multilingual integration to bridge the gap between the language barrier.

➡️ Customization with Admin Panel: With the powerful Admin panel, you can control your in-app chat’s features, visual look, user behavior and member-level-based features in a single dashboard.

➡️ Location: United States of America

➡️ Use Case: Start-ups, businesses, agencies, individuals and solopreneurs.

Ins and Outs of Atomchat

• Restricted customization options
• Offers docked and embedded chat box options for seamless website integration.
• No scalable infrastructure
• Self-hosted voice and video conferencing
• Unclear pricing

 

Want To Build Your White-label Chat App?

Request Demo

4. Amity (Real time messaging experience for better communication)

Amity is another white-labeled chat solution that will save you time in building chat apps from scratch. With the ultimate customization, this self-hosted chat app offers various features that will support enterprise communication.

Key Features of Amity self-hosted voice and Chat App

➡️ Custom API and Messaging SDK: For everything you want, build an in-app self-hosted chat. Starts from customization to UI kits.

➡️ Solid Security: All going in and out through Amity is encrypted with custom security, which includes TLS encryption, GDPR API and more.

➡️ User Moderation: Amity’s self-hosted enterprise chat offers user moderation in the range of stand-out features such as flag users, user-to-user blocking, and muter users in channels.

➡️ Location: Noida, India

➡️ Tech Stack: Android, iOS, Flutter, React, React Native, JavaScript, Angular, Ionic, AWS multi regional support, Webhook events. 

Ins and Outs of Amity White-label Messaging App

• Customizable API and SDK over chat features and messaging
• Explicit features as chat moderation, messaging essentials and more
• Cross platform messaging capabilities
• No dedicated technical support to hire developers
• Complication in integrations with expertise.
• No flexibility in hosting

5. Zangi (Secure conversations built for businesses)

Zangi, Switzerland-based, is the best white-label chat system with features like messaging, voice chat, self-hosted video conferencing, file sharing, and group chat for business and real-time communication.

Key Features of Zangi

➡️ White-label chat software: With Zangi you can integrate most secure chat features with your branding into existing platforms.

➡️ End to End Encryption: As followed by other self-hosted platforms, Zangi also offers end to end encryption for maximum security.

➡️ Multilingual support: As a global hosted chat service, this platform supports multiple languages for a wide audience.

➡️ Location: Zug, Switzerland

Ins and Outs of Zangi

• Omnichannel communication
• Flexible hosting
• No dedicated developers support
• Need technical expertise to integrate into existing platform

6. Rocket Chat (Your brand, your chat, your way)

Rocket Chat is an open-source white-label chat solution that offers robust chat platform development. This allows enterprises to customize and brand the self-hosted messaging experience within their existing apps or websites.

Key Features of Rocket Chat

➡️ Extensive Customization: This self-hosted voice chat platform extensive customization of the messaging interface, branding and features to match the brand value.

➡️ Open Source: Another major benefit of this famous White-label chat platform is the open source model with great flexibility, and control.

➡️ Scalability: Leveraging the power of its White-label chat platform, you can handle a large user base and high chat volumes.

Ins and Outs of This Open Source White-label Chat Service 

• Enhanced security
• Brand recognition and cost effective model
• Scalability and flexibility
• Need technical team to integrate 
• Limited supports are available

Location: Europe and South America.

7. Messagineus (White-label chat app for any use case)

Messagineus offers self-hosted chat features for every enterprise from UI/UX to ad-hoc features. With this platform, businesses can add features, including text-based chat, voice, video and file sharing under their own branding.

Key Features of Messagineus White-label Chat Platform

➡️ Cloud-based solution: Messagineus handles cloud-based on-premise solutions with scalable options.

➡️ Security Features: As the best white-label chat system, Messages offers custom security features, including data encryption and communication protection.

➡️ Integrations: You can integrate various third-party tools and services to enhance the functionality and capabilities of the chat app.

Ins and Outs

• Improved brand recognition
• High scalability
• Flexible hosting
• Vendor lock-in, switching in future might be complicated
• Required technical expertise to integrate.

Location: United States

8. QuickBlox (Embedded powerful chat features)

QuickBlox’s real-time chat SDK and API offer powerful chat features for enterprises on the web and mobile. The white-label chat solution supports concurrent users in various use cases, including private consultations, team collaboration, and public group chats. 

Key Features of QuickBlox white label chat solution

➡️ Real-timeChat & Messaging: QuickBlox enhances business communications and user engagement through text messaging, voice calls, and video conferencing.

➡️ GDPR Compliant Chat: This chat software is built with GDPR legislation to ensure the app is completely secure and GDPR compliant in managing customer data. 

➡️ Feature Rich Chat: Offers extensive customization to tailor each enterprise’s needs with feature enhancements for better customer satisfaction. 

➡️ Multi-Platform Support: You can build your chat solutions that can work across mobile, tablet or desktop. QuickBlox chat SDK supports all tech stack.

Ins and Outs of QuickBlox

• Private & public group chat
• Chat moderation tools
• Enhanced enterprise security
• Multimedia sharing
• Chatbot integration

9. Sendbird (Best business messaging platform)

Sendbird is a leading white-label messaging platform with a robust omnichannel chat solution. With Sendbird, you can streamline customer messaging on mobile and web. This user-friendly chat API ensures safe conversations by enabling chat moderation within the application. 

Key Features of Sendbird Business Chat Software

➡️ Real-Time Messaging: Sendbird enables instant messaging between users across many use cases, with support for text, images, video, and files.

➡️ Integrations:  This white-label chat software supports third-party integrations with popular platforms and frameworks.

➡️ Scalability: The business messaging platform from Sendbird is designed to support and handle large-scale volumes of chats.

Ins and Outs of Sendbird

• Unlimited group chat & customization
• Easy to integrate and customize
• Strong focus on customer experience
• Can be expensive for larger businesses
• Limited customization

10. GetStream ( Flexible chat infrastructure with customization)

GetStream offers feature-rich API and SDK for real-time chat experience. Based on business requirements and user experience, this white-label chat platform fits all use cases. With easy integration and detailed API documentation, GetStream enables developers to integrate easily.

Key Features of GetStream Chat

➡️ Omnichannel Chat: GetStream chat API supports various communication stacks, including instant messaging, voice calls, video conferencing, and more.

➡️ White-Labeling: The chat interface is completely customizable to match your brand’s design.

➡️ File Sharing: Supports multimedia file sharing including documents, images, and videos.

➡️ Moderation Tools: Manage and moderate chat conversations to maintain a positive and safe environment.

Ins and Outs of GetStream

• Unlimited group chat and messaging
• Better customer support
• Social networking
• Limited customization

Bottom Line

Hope this list of best white-label chat services helps to sort, perfect, and eliminate constraints in choosing the best one.

Building a chat app will cost you anywhere from $30,000 to $300,000. While we look into the time to complete the development and the market launch, it’ll be even more expensive. 

So, using White-label chat API and messaging SDK will be the smart choice to have the control and customization power; choosing the right provider will be the game changer.  

Keep in mind that while choosing the self-hosted chat service, keep room for customization, scalability and flexible hosting for a better experience. Speaking of the prime features, the following providers on the list will offer the best services: MirrorFly, Apphitect, and Rocket.Chat for their customization. 

Frequently Asked Questions: